About Us

Welcome to Pungakan

Pungakan is an independently operated online drinkware store specializing in insulated tumblers, travel cups, and practical hydration products designed for everyday use.

We believe that everyday drinkware should combine functionality, convenience, and thoughtful design. Our goal is to provide customers with practical products that fit naturally into work, travel, outdoor activities, and daily routines.

Our official website is www.pungakan.com. We provide a secure online shopping experience supported by reliable e-commerce technology and payment solutions.

Who We Are

Pungakan is an independently operated online retail store focused on providing carefully selected drinkware products for customers worldwide.

We are committed to creating a straightforward shopping experience through clear product information, transparent store policies, and responsive customer support.

Our mission is to help customers discover practical drinkware products that support their everyday hydration needs and personal lifestyles.

What We Offer

Our collection includes drinkware products such as insulated tumblers, travel cups, and reusable hydration solutions suitable for different occasions.

We focus on providing products with:

  • Everyday Functionality: Designed to support hydration needs at home, work, during travel, and outdoor activities.
  • Practical Design: Selected for customers who value convenient use, modern appearance, and everyday versatility.
  • Clear Product Information: Product pages provide available details including images, specifications, colors, pricing, and shipping information to help customers make informed purchasing decisions.

How We Process Orders

Orders placed through our website are processed according to our published Shipping Policy, Return & Refund Policy, and other applicable store policies.

After payment confirmation, orders are prepared and shipped through appropriate logistics channels based on product availability, destination, and delivery requirements.

Once an order has been shipped, customers will receive a shipping confirmation email with tracking information when available.

Our Commitment

At Pungakan, we value transparency, customer communication, and providing a reliable online shopping experience.

We are committed to:

  • Providing Accurate Information: We work to ensure product descriptions, images, pricing, and availability details are presented clearly and accurately.
  • Maintaining Transparent Policies: Customers can review our shipping, return, refund, privacy, and terms policies before completing a purchase.
  • Providing Customer Support: Our support team assists customers with questions related to products, orders, shipping, returns, and other store-related matters.
  • Protecting Customer Information: We use secure checkout processes and trusted payment providers. We do not store complete payment card information on our website.

Business Information

Store Name:
Pungakan

Website:
www.pungakan.com

Business Type:
Independently operated online retail store

Primary Category:
Drinkware & Insulated Tumblers

Business Address:
Pungakan
11 Mandeville Close
London SE3 7AQ
United Kingdom

Customer Support Email:
hello@pungakan.com

Customer Support Phone:
+44 7951 935801

Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM GMT
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.