About Us

Welcome to Pungakan.

Pungakan is an independently operated online fashion store offering refined women’s dresses and elegant wardrobe pieces for modern occasions. Our store is built for customers who appreciate polished silhouettes, timeless styling, and pieces that feel suitable for parties, evening events, special gatherings, and everyday confidence.

We operate through our official website, www.pungakan.com, and our store is powered by Shopify, which provides the e‑commerce platform that allows us to present products, process orders, and serve customers securely.

Who We Are

Pungakan is operated as an independent online retail business. We are not a marketplace and we do not represent ourselves as any third‑party designer, manufacturer, or brand unless clearly stated on a product page.

As an individual Shopify seller, our focus is simple: to provide customers with a clear, reliable, and transparent shopping experience. Every product we list is selected with attention to style, presentation, usability, and overall customer experience.

What We Offer

Our collection focuses on women’s fashion, including elegant dresses, evening‑inspired styles, and refined pieces designed for different occasions.

We aim to offer products that are:

  • Stylish and wearable Selected for modern fashion needs and occasion‑based dressing.
  • Clearly presented Product pages include available details such as images, size information, color options, pricing, and shipping information where applicable.
  • Suitable for online shopping We work to make our product pages easy to understand so customers can make informed purchase decisions before placing an order.

How We Process Orders

Orders placed through our website are reviewed, processed, and fulfilled according to our published Shipping Policy, Return & Refund Policy, and other store policies.

Depending on product availability and logistics requirements, orders may be handled through our trusted suppliers, fulfillment partners, or logistics service providers. This helps us process orders efficiently and provide tracking information after shipment.

Once an order is shipped, customers will receive a shipping confirmation email with tracking details when available.

Our Commitment

At Pungakan, we value honest product presentation, clear communication, and dependable customer support.

We are committed to:

  • Providing accurate product information We work to keep product descriptions, prices, images, and availability as accurate as possible.
  • Offering clear policies Customers can review our shipping, returns, refunds, privacy, and terms pages before purchasing.
  • Responding to customer inquiries Customers can contact us if they have questions about products, orders, shipping, returns, or other store‑related matters.
  • Protecting customer information Our checkout is processed through Shopify and supported payment providers. We do not store full payment card details on our website.

Business Information

Store Name: Pungakan

Website: www.pungakan.com

Business Type: Independently operated online retail store

Primary Category: Women’s fashion and dresses

Business Address:

Pungakan

11 Mandeville Close
London SE3 7AQ
United Kingdom

Customer Support Email: hello@pungakan.com

Customer Support Phone: +44 7951 935801

Customer Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM GMT Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.